Help Center & Support
General Support
If you have any questions or need assistance with the Eshtri marketplace, please reach out to our support team at support@eshtri.ae.
Account & Data Deletion
We respect your privacy and your right to control your personal data. If you wish to permanently delete your account and all associated data, you have two options:
Option 1: Delete via the App
- Log in to your account on the Eshtri App or Web Portal.
- Navigate to your Profile.
- Go to Settings and select Account Security.
- Click on Delete Account and confirm your choice.
Option 2: Request Deletion via Email
If you no longer have access to your account, you can request manual data deletion by emailing us at privacy@eshtri.ae.
- Send an email from the address associated with your Eshtri account.
- Use the subject line: "Account Deletion Request".
- Our support team will process your request and securely erase your data within 7-14 business days.
Important Note: Deleting your account is irreversible. It will permanently remove your personal profile, active listings, favorites, and chat history from our servers.
